NoahCode Story episode
S7 Bonus: The Offboarding Architecture: Weaponizing Cancellation Flows to Save SaaS Revenue with Rob Moore, Co-Founder & CTO of Churnkey
Nov 28, 2022 · Season 7 · 22 min
Rob Moore was previously on the Code Story podcast back in Season 2, when he was building Floom - a marketplace built to make monetizing SaaS products easier. Three years ago, he moved to London with his now wife, as they got married a few months ago. Another update is he enjoys studying philosophy and how people think... and he tends to find good insight from Seneca. He applies a lot of his learnings to his personal life, but also to his startup ventures.
Rob previously built a product called Waave. When their customer acquisition couldn't keep up with churn, they started building tools to help them figure out what was going on. They focused on a cancellation flow, and spent 6 months perfecting a tool that helped them fix their churn problem.
This is the creation story of ChurnKey.
Sponsors
AirbyteDopplerHost.ioIPInfomablSupportZebraLinks
Website: https://churnkey.co/LinkedIn: https://www.linkedin.com/in/rob-moore/
Checkout our episode stacks on Stacklist! https://stacks.codestory.co/
Advertising Inquiries: https://redcircle.com/brands
Privacy & Opt-Out: https://redcircle.com/privacy
More episodes
Keep listening
Topics
Explore related conversations
MVP development: how to build the right first version
How to scope, build and validate a startup MVP: what to cut, realistic timelines and costs, which shortcuts are safe, and how to know when the MVP is done.
Fractional CTO vs full-time CTO: which does your startup need?
A practical comparison of a fractional CTO and a full-time CTO: cost, scope, when each makes sense, and the questions to ask before you hire either one.
Scaling an engineering team from 5 to 50
How to scale a startup engineering team from 5 to 50 people: when to add managers, how communication breaks, what process to add at each size, and what to leave alone.