S11 Bonus: The On-Call Burnout Cure: Moving Past Noise-Heavy Dashboards to Autonomous Agentic SRE Triage with Goutham "Gou" Rao, Co-Founder & CEO of NeuBird

Goutham Rao grew up in Brooklyn, a nerd all his life. Back in the day, his Dad bought him a Commodore 64, from which he started to learn to write code in BASIC. Eventually, he attended the University of Pennsylvania to get his Masters in Computer Science. Outside of tech, he is married with 2 kids. He likes to travel, and likes to run. He used to compete in half marathons, but nowadays, he does his running as more of a mental exercise.

Goutham saw that IT telemetry logs have a lot of complexity within their data. Fast forward to today, he and his co-founders noticed the way that LLMs were processing data. They thought they could build something to interpret this data, and "clone" themselves to create something that mimics issue triage.

This is the creation story of Neubird.

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